Digital Products Terms

ITHUTIR is the brand / trading identity of Vitaliy Panasiuk, a natural person operating under Polish działalność nierejestrowana (unregistered activity). CEIDG, KRS and REGON: not applicable.

Digital content and product description

Digital content is data produced and supplied in digital form, such as documentation, CAD files, software or project packs. The description agreed at purchase is binding for included files, formats, functionality and any stated version, compatibility, interoperability and technical requirements. Review the required software, hardware and access requirements before ordering. Demo records do not supply files and are not for sale.

Purchaser license

For a future purchase we grant a non-exclusive license to use the supplied content within the scope stated on the product page at purchase. Personal or commercial use is permitted only as specified by that product-specific license. Ownership of copyright is not transferred. Unauthorized redistribution, sharing for others to download, sublicensing or resale of the files is prohibited, except where permitted by the license or mandatory law. Mandatory statutory consumer rights are not excluded or reduced by a license.

Delivery and updates

Paid access and the download mechanism are not active. Future delivery will follow successful payment and payment verification, through authorized access, within the time agreed at checkout. If content is not supplied when due, you may call on us to supply it and use statutory termination rights if we fail; in legally specified cases, including refusal or an essential agreed delivery time, no additional request is necessary. We will supply updates, including security updates, required to maintain conformity for the period required by law. A product version label does not remove that obligation.

Early delivery and withdrawal

For paid digital content not supplied on a tangible medium, the withdrawal right may cease after performance begins only when all legal conditions are satisfied. Before early delivery, we must obtain your prior express consent to begin performance before the withdrawal period expires, your explicit acknowledgment of the resulting loss of the withdrawal right, and provide confirmation of the concluded contract and consent on a durable medium (for example, an email you can retain). Without these conditions, we do not treat the withdrawal right as lost. Accepting general terms alone is not this consent.

This consent flow is a requirement for future checkout; no consent checkbox or payment control is active now. See the Refund and Withdrawal Policy and optional withdrawal form.

Digital content complaints

A complaint concerns lack of conformity, not a change-of-mind withdrawal. Contact us if digital content does not match the contract, description, functionality or required technical characteristics. You may request that it be brought into conformity, free of charge, within a reasonable time and without significant inconvenience. Where the statutory conditions apply, including refusal, failed correction, serious non-conformity or an evident inability to correct it in time, you may seek a proportionate price reduction or terminate the contract. For paid content, termination for non-conformity is unavailable if the defect is minor; the seller bears the burden of showing that it is minor.

Send your name, order identifier, product, purchase date and issue or requested remedy where available. A receipt is not the only acceptable evidence of purchase. Do not send sensitive identification documents or payment-card details. We respond to consumer complaints within 14 days of receipt on paper or another durable medium; failure to respond within the applicable statutory deadline has the consequences provided by law. These rights are independent of the early-delivery consent and any voluntary refund.

Seller / contact: Vitaliy Panasiuk
al. Marszałka Edwarda Śmigłego-Rydza 29/6, 93-281 Łódź, Poland
Country: Poland
Email: support@ithutir.com
Phone: +48 668 311 169