Shipping Policy

ITHUTIR is the brand / trading identity of Vitaliy Panasiuk, a natural person operating under Polish działalność nierejestrowana (unregistered activity). CEIDG, KRS and REGON: not applicable.

Effective date: 10 October 2026.

Scope and current availability

ITHutir direct checkout is available for selected active DIY physical products. Only destinations, carriers or pickup methods actually shown at checkout are offered for a given order. The initial configured direct physical delivery path is for Poland using an InPost Paczkomat option where available. Digital products are delivered electronically and do not require physical shipping.

ITHutir direct physical orders

For a direct DIY order where ITHUTIR is the seller, the checkout shows the available delivery method and delivery charge before the order is placed. Delivery availability may depend on product, stock, destination and carrier service. Pickup-point or address information supplied by the customer must be accurate and complete. Where fulfillment requires manual carrier processing, ITHutir creates or completes the carrier shipment after payment and records tracking when available.

External print-on-demand fulfillment

ITHutir POD links lead to an external Printify store/provider checkout. Production, carrier selection, destination availability, delivery estimates, shipping charges, tracking and returns for that external purchase are governed by the seller/provider identified at checkout. ITHutir does not promise a destination, price or delivery time different from what the external checkout displays.

Delivery time

The delivery estimate shown for an activated direct physical order is the operational target. Where no different delivery time is agreed, applicable EU consumer rules generally require delivery without undue delay and no later than 30 days after the contract is concluded. Mandatory rights are not reduced by a carrier estimate or this policy.

Damage, loss and delivery problems

Contact ITHutir if a direct order for which ITHUTIR is the seller is damaged, lost or not delivered as agreed. A carrier may provide operational evidence, but carrier rules do not replace mandatory consumer rights. Complaint, withdrawal and refund handling also follows the Refund and Withdrawal Policy.

Returns

For eligible direct physical orders, return timing, return costs and reimbursement follow the Refund and Withdrawal Policy. Contact us before returning a direct-sale product so that the appropriate return destination and handling instructions can be confirmed.

Contact

Seller / contact: Vitaliy Panasiuk
al. Marszałka Edwarda Śmigłego-Rydza 29/6, 93-281 Łódź, Poland
Country: Poland
Email: support@ithutir.com
Phone: +48 668 311 169